Novia Cosmetics offers a wide range of cosmetic products, including makeup, skincare, and beauty accessories. You can explore our full product line on our website.

All sales are final, and we do not offer refunds, returns, or exchanges. We recommend reviewing your order carefully before completing your purchase. Please refer to our Return Policy for more information.

Yes, we offer international shipping! Please check our Shipping Policy for details on shipping rates and estimated delivery times to your location.

To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your order.

Our processing time for orders is typically 3-5 business days. Once your order has been processed, shipping usually takes an additional 3-5 business days. Delivery times may vary based on your location.

After your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your package until it arrives.

We accept various payment methods, including credit cards, debit cards, and other secure payment options. You will see all available options at checkout.

Yes, at Novia Cosmetics, we are committed to cruelty-free practices. None of our products are tested on animals.

Currently, we do not have a formal loyalty program, but we do offer promotions and discounts from time to time. Be sure to sign up for our newsletter to stay updated on special offers!

If you have any questions or need assistance, you can reach our customer service team by emailing us at [] or calling us at 800-874-3304]. We are here to help

Once an order is placed, it is processed quickly. If you need to make changes or cancel your order, please contact us as soon as possible, and we will do our best to assist you.

Ingredient information for all our products is available on our website. Simply click on the product you are interested in, and you will find a complete list of ingredients.